What is ISO-9001?
ISO 9001 is a quality management system that has a vast range of requirements and measurements that if properly implemented will assist a business in providing repetitive repeatable results. This system is an international operational excellence benchmark that has been accepted by the international business community as the best practice when it comes to companies offering operational services to its customers.
The ISO system can be implemented as a stand-alone quality manual that a business can become an integral piece with procedure that self-corrects and ensures the best possible result each and every time.
At D&C we have merged ISO with into our internal process to the point that everything from staff members time sheets, right through to the manufacture of a frame, requires checks and balances to methods in order to ensure the best possible result each and every time. In the background while our sales representative is working on your job, you have already become part of our ISO system.
All job quotation numbers, and system entries assist our staff in following your job all the way through to the end. From our invoices, work orders, internal job sheets to the registration system, they are all designed to ensure there is no missing data and compliance is achieved each and every time.
What does it mean to your business?
ISO has become part of the D&C culture. In the background when our sales representative is working on your job you’ve already become part of our ISO system.
Your job quotation numbers and system entries assist our staff in following your job all the way through the process from quotation to load signs.
Our invoice, works order, internal job sheet all the way through to the very important registration system are all designed to ensure there is no missing data and compliance is achieved each and every time.
ISO 9001 and The Systems Record
Want to find out how many safety pins were installed in your pallet racking in 2015?
Want to know what brand and model rack number is in your warehouse?
Our internal ISO systems collate and record all this and more to offer you the security of a true certifying supplier. All this information can be delivered in seconds from our office off the back of processes and systems that we have built using the ISO-9001 system.